In the midst of the growing information technology complexity and ever evolving new technologies and solutions, the demand for support is increasing on daily basis. Enterprises face immense challenges including increasing service-level demands and IT budget restraints, in delivering services effectively and achieving a breakthrough in service performance.
With the increasing industry competition and implementation costs, Application Management Services (AMS) plays a pivotal role for long term SAP success. It is important to take the necessary steps to optimize SAP, reduce Total Cost of Ownership (TCO), and improve end user satisfaction to get better business results.
Rooliums has built a dedicated SAP AMS practice to help our clients with day-to-day support requirements.
We deliver SLA based, shared pool, dedicated resource or on-demand AMS options. Our issue management system, along with a combination of global services provides you with a cost effective means of supporting your application anytime after your go-live date. Our strong competency in all areas of SAP and NetWeaver combined with a robust support methodology and in-house tools accelerates the support transition process.